Last updated: 15 December 2025
Welcome to Books 4 The Kids. These Terms and Conditions govern your use of our website and the purchase of products and services from us. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before making any purchase.
Books 4 The Kids is a registered business operating in the United Kingdom. Our registered address is 6 Hollybush Row, Oxford OX1 1JR, United Kingdom. You can contact us by telephone at +44 078 4440 0535 or by email at [email protected].
You may use our website for lawful purposes only. You agree not to use our website in any way that could damage, disable, overburden, or impair our servers or networks, or interfere with any other person's use and enjoyment of the website. You must not attempt to gain unauthorised access to our website, the server on which our website is stored, or any server, computer, or database connected to our website.
We make every effort to ensure that product descriptions, images, and prices on our website are accurate. However, errors may occasionally occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be treated as cancelled. If you have already paid for the products, you will receive a full refund.
All prices are displayed in British Pounds Sterling and include VAT where applicable. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.
When you place an order through our website, you are making an offer to purchase products from us. All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason. After you place an order, you will receive an email acknowledging receipt of your order. This acknowledgement does not constitute acceptance of your order. We will send you a separate email confirming dispatch of your products, at which point a contract will be formed between us.
Payment must be made at the time of ordering using one of the payment methods accepted on our website. We use secure payment processing systems to protect your financial information.
We aim to deliver all orders within the timeframe specified on our website. Standard UK delivery typically takes two to three working days from the date of dispatch. We offer free standard delivery on orders over £20. For orders under this amount, standard delivery charges apply as stated during the checkout process.
Delivery times are estimates and are not guaranteed. We are not liable for any delays in delivery that are beyond our reasonable control. If your order has not arrived within the estimated delivery timeframe, please contact our customer service team.
We want you to be completely satisfied with your purchase. If you are not happy with any product, you may return it to us within thirty days of receipt for a full refund or exchange, provided the product is in its original condition and packaging. Books must be unopened and in resalable condition.
To initiate a return, please contact our customer service team who will provide you with return instructions. You are responsible for the cost of returning items to us unless the return is due to our error or a defective product. Refunds will be processed within fourteen days of receiving the returned items and will be made using the same payment method used for the original purchase.
All content on our website, including text, graphics, logos, images, and software, is the property of Books 4 The Kids or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
To the fullest extent permitted by law, we exclude all liability for any loss or damage arising from your use of our website or products, except for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
We are not liable for any indirect, special, or consequential losses, or for any loss of profit, revenue, contracts, data, goodwill, or other similar losses.
We are committed to protecting your privacy and personal data. Our Privacy Policy explains how we collect, use, and protect your information. By using our website, you consent to our collection and use of your data as described in our Privacy Policy.
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after such changes constitutes your acceptance of the new terms.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these Terms and Conditions, please contact us at [email protected] or call us at +44 078 4440 0535. Our customer service team is available Monday to Friday, 9am to 6pm.